Terms of Service
Effective Date: June 22, 2026
Welcome to VelliaFit.com. These Terms of Service govern your use of our website and the purchase of our products. By accessing our website or placing an order, you agree to be bound by these Terms of Service, along with our related policies.
1. General Use
By using this website, you confirm that you are at least the age of majority in your jurisdiction, or that you are using the site under the supervision of a parent or legal guardian.
We reserve the right to update, change, or replace any part of these Terms of Service at any time by posting updates on this page.
2. Products
We offer home fitness products designed to support Pilates, strength training, cardio, stretching, and recovery, including items such as Pilates accessories, dumbbells, kettlebells, jump ropes, yoga and stretching tools, and related workout essentials.
We make reasonable efforts to display our products as accurately as possible. However, product images, colors, packaging, dimensions, and details may vary slightly due to screen settings, production updates, or manufacturing differences.
All products are intended for general home fitness use only. You are responsible for choosing products that are suitable for your own needs, fitness level, available space, and intended use.
3. Health and Product Use Disclaimer
Our products and website content are provided for general fitness and informational purposes only. They are not medical advice, diagnosis, or treatment.
Before beginning any new fitness, stretching, or recovery routine, you should consult a qualified healthcare professional, especially if you are pregnant, nursing, injured, have a medical condition, or are unsure whether a product is appropriate for you.
By purchasing and using our products, you acknowledge that physical activity involves inherent risks. We are not responsible for injuries, damages, or losses resulting from improper use, unsafe handling, or use outside the intended purpose.
4. Orders
All orders are subject to acceptance, availability, and verification. We reserve the right to refuse, limit, or cancel any order at our discretion, including in cases involving:
- product unavailability
- suspected fraud or unauthorized activity
- inaccurate or incomplete customer information
- pricing or listing errors
- shipping restrictions
If an order is canceled after payment has been made, an eligible refund will be issued in accordance with our policies.
5. Pricing and Payment
All prices displayed on our website are shown in the currency available at checkout unless otherwise stated.
We reserve the right to change prices at any time without notice. We also reserve the right to correct pricing, listing, or typographical errors at any time, including after an order has been submitted.
Payment must be completed at checkout using one of the accepted payment methods provided on our website.
6. Shipping Destinations
We currently ship to:
- United States
- Canada
- Australia
- Selected countries and regions in Europe
Shipping availability is confirmed at checkout based on the delivery address provided.
For safety, regulatory, and carrier-service reasons, we do not ship to certain restricted or high-risk regions where delivery services are unavailable, suspended, or unsafe to operate.
7. Shipping and Delivery
Orders are processed and shipped according to the terms stated in our Shipping Policy. Delivery times are estimates only and are not guaranteed.
We may use carriers such as USPS, UPS, FedEx, DHL, or other logistics partners depending on destination, package size, weight, and service availability.
We are not responsible for delays caused by carriers, customs, weather, public holidays, remote delivery areas, or incorrect address information provided by the customer.
8. International Orders
For orders shipped to Canada, Australia, and selected countries or regions in Europe, customs duties, VAT, import taxes, handling fees, or other local charges may apply.
Unless otherwise stated, these charges are the responsibility of the customer.
Customers are responsible for ensuring that the ordered products may be legally imported into their destination country or region.
9. Returns, Exchanges, Refunds, and Cancellations
Returns, exchanges, refunds, and order cancellations are governed by our separate policy pages.
Please review our:
Customers must contact us at info@velliafit.com before returning any item. Unauthorized returns may not be accepted or processed.
10. Website Content and Accuracy
We aim to keep all information on our website accurate and current. However, we do not guarantee that all content, product descriptions, availability, pricing, or shipping details will always be complete, accurate, or error-free.
We reserve the right to update or remove website content at any time without notice.
11. Intellectual Property
All content on this website, including text, branding, logos, graphics, product descriptions, images, layout, and design elements, is owned by or licensed to us and is protected by applicable intellectual property laws.
You may not copy, reproduce, distribute, republish, modify, or exploit any part of this website without our prior written permission.
12. Prohibited Uses
You may not use our website or products:
- for unlawful purposes
- to violate any law or regulation
- to infringe our rights or the rights of others
- to transmit malicious code or harmful content
- to interfere with the security or functionality of the website
- to misuse our products in an unsafe or unintended way
We reserve the right to restrict or terminate access to our website for violations of these Terms.
13. Limitation of Liability
To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the website, your purchase of products, or your inability to use the website or products.
This includes, without limitation, damages related to shipping delays, loss of data, loss of profits, product misuse, or injury resulting from improper use of any product.
Our total liability for any claim relating to a product or order shall not exceed the amount paid for the product at issue, unless otherwise required by law.
14. Disclaimer of Warranties
To the fullest extent permitted by law, our website and products are provided on an “as is” and “as available” basis, without warranties of any kind except as required by applicable law.
We do not guarantee that the website will always be uninterrupted, secure, or error-free.
15. Privacy
Your use of our website and submission of personal information are also governed by our Privacy Policy.
16. Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of the jurisdiction in which our business operates, without regard to conflict of law principles.
17. Contact Us
If you have any questions about these Terms of Service, please contact us:
Email: info@velliafit.com
Phone: +1（228）313-1545
Business Hours: Monday–Friday, 9:00 AM–6:00 PM Central Time
Business Address: 16155 White St, Gulfport, MS 39503, United States